Order Policies
Please read these poicies prior to ordering to ensure a smooth process for creative [you] and creator [Harper Jack/Merakichets LLC].
By placing an order, you are acknowledging that you have read and agree to these terms.
Creation Process
The creation process varies on your item and volume of orders. These are baseline time estimates:
HATS: 3-7 days*
CLOTHING: 3-5 weeks*
I will keep you updated during the creation process via your contact method, your patience is requested and appreciated!
* This time frame DOES NOT include ordering yarn or other supplies necessary to fulfilling your project. If you have a timed commission, please take this into account before ordering.
Shipping Process
Items are shipped Wednesday and Friday afternoon. Items are shipped with USPS Ground Advantage typically delivers packages within 2 to 5 business days across the continental United States.
You will receive an order confirmation email once your order has been successfully placed, and an additional shipping confirmation email with a package tracking number once your order has been shipped.
Please keep in mind that I am not responsible for any unexpected shipping delays or mishaps once packages are shipped to the provided shipping address, out of my possession, and in the hands of USPS. Thank you so much for your support and patience! (Feel free to shoot me an email to ask for a predicted wait time, I don't mind!)
For more information, including our Shipping and Refund policy, please click the links below.